ABCD Members

William is a Principal and Consulting Actuary with the Boston office of Milliman, Inc. He has consulted extensively on financial reporting issues involving IFRS, U.S. GAAP, and regulatory accounting issues. He has served as appointed actuary for several life insurers in the United States, Bermuda and the Cayman Islands. Prior to joining Milliman, William worked at John Hancock Life Insurance Company in Boston. William has served in volunteer leadership positions with the American Academy of Actuaries and the International Actuarial Association, and has served on the International Accounting Standard Board’s IFRS 17 Transition Resource Group, the International Auditing and Assurance Standards Board’s Consultative Advisory Group and the Insurance Policy Advisory Committee of the Board of Governors of the Federal Reserve. William holds a Bachelor of Business Administration degree in finance from the University of Massachusetts at Amherst.

Shawna Ackerman is the Chief Risk and Actuarial Officer of the California Earthquake Authority, a quasi-governmental instrumentality of the state which provides residential earthquake insurance to more than 1,000,000 California households. In this capacity she oversees the ERM program and actuarial functions.    

Shawna was a founding principal of Pinnacle Actuarial Resources, Inc., in San Francisco, California from 2002 – 2010. At Pinnacle she provided litigation support and expert witness testimony to insurance companies and financial institutions and provided reserving, legislative costing, pricing, and product development support to numerous clients. She began her insurance career at the California Department of Insurance. At the Department, she was responsible for evaluating ratemaking formulas and procedures for most property and casualty lines of insurance; providing expert witness testimony and other litigation support in Administrative Hearings related to Proposition 103 matters.

Shawna is a member of the American Academy of Actuaries (AAA) and Fellow of the Casualty Actuarial Society (CAS.) She is active in the actuarial profession having previously served as the Co-Chair of the AAA Extreme Events Committee, as Vice President, Casualty Practice Council and as its President from 2018-19. She has also served as a member of the Casualty Committee of the Actuarial Standards Board and the General Committee. She recently chaired the Catastrophe Modeling Task Force which was charged with drafting actuarial standards of practice for using catastrophe models in actuarial work. She has also served as a member of the CAS Board of Directors.

April Choi is a retired health actuary with extensive experience in Individual, Small Group, Medicare and Medicaid managed care businesses.

Prior to her retirement, she worked part-time as an independent actuarial consultant specializing in strategic planning, healthcare reform/policy analysis, product development, and financial forecasts.  Prior to starting her private practice, she was the VP & Actuary with Wellpoint Health Networks (now Anthem), one of the nation’s largest managed care companies.

April has served on the American Academy of Actuaries Board of Directors as well as many of the Academy’s healthcare committees and workgroups. She also served as the Chairperson of the International Actuarial Association Health Section from 2014-2018. April holds a Bachelor of Science degree from the University of Illinois, Champagne/Urbana.

Tim Geddes is a Managing Director with Deloitte Consulting’s Human Capital practice in Detroit, having been with Deloitte for more than 20 years. During that time, he has served as lead actuary to a number of Deloitte’s actuarial clients and reviewed employee benefit disclosure information for a number of audit clients. He has provided employee benefits expertise to employers converting from U.S. GAAP to IFRS and has assisted with a number of employee benefit-related ERISA litigation support engagements. Tim is a past Vice President of the American Academy of Actuaries’ Retirement Practice Council, a member and past Vice President of the Academy’s Council on Professionalism and Education, and a member of the Society of Actuaries’ Retirement Plan Experience Committee.

Eli Greenblum retired in June 2024 as Senior VP & Actuary for Segal, based in its Washington, D.C., office. He was a member of the Office of the Chief Actuary and the company’s National Actuarial Policy Committee. He has over 40 years of managerial and actuarial consulting experience serving multiemployer, single-employer, and public-sector clients. Eli recently completed 6 years on the Board of Directors for the Conference of Consulting Actuaries (CCA), including three years as Vice President of Membership. In addition, he was Pension (now Retirement) Vice President for the American Academy of Actuaries and a former chairperson of the Academy’s Pension Practice Council (now Retirement Practice Council) and Multiemployer Plans Subcommittee. He played an active role in pension reform efforts that led to passage of the Pension Protection Act of 2006 and subsequent multiemployer relief legislation.

Audrey semi-retired in July of 2018.  She works part time with NovaRest as Senior Consultant. Previously she was Chief Actuary and Vice President of Actuarial Services and Health Care Economics for Blue Cross Blue Shield of Arizona. She was also responsible for Data Governance at BCBSAZ.  She has worked as an actuary for 44 years, focusing on health care for the last 40. Prior to Blue Cross Blue Shield of Arizona, she ran her own consulting practice for two years. She worked as chief actuary for Premera Blue Cross in Washington for almost nine years, and for Milliman for 15 years. She graduated from University of Wisconsin with a BBA with an actuarial science major. Audrey has been a volunteer with the American Academy of Actuaries for 16years and was Vice President of the Health Practice Council of the Academy. She is currently chair of the Health Committee of the Actuarial Standards board. Audrey is a member of the American Academy of Actuaries and a Fellow of the Society of Actuaries.

Cande Olsen is a vice president with Actuarial Resources Corporation of Georgia, where she consults on individual life, annuity, and long-term care regulatory actuarial and compliance issues. Previously, she was with New York Life Insurance Company, where she held a wide variety of actuarial positions, most recently in the Government Relations area.

During her career, Cande has been very involved in American Academy of Actuaries volunteer work. She recently completed a six-year term with the Actuarial Standards Board. Cande has also been a member of the Academy’s Council on Professionalism and was recently appointed to the Council’s new Committee on Education that was formed to support the Academy’s future educational efforts.  She is a frequent speaker on professionalism issues for both the Academy and local actuarial clubs.

Her service to the profession and the public has included numerous other leadership and volunteer positions within the Academy, including previous service as the Academy’s Vice President, Life and a member of its Board of Directors, as well as chairperson of the Life Products Committee, chairperson of the Volunteer Resource Committee, and chairperson of the Young Actuaries Committee. In 2021 she was the recipient of the American Academy of Actuaries’ Jarvis Farley Award, which honors actuaries whose volunteer efforts on behalf of the Academy made significant contributions to the advancement of the profession.

Cande was also recently appointed to the Board of Trustees of the Actuarial Foundation.

Cande holds a Bachelor of Arts degree in Mathematics from Williams College.  She is a Fellow of the Society of Actuaries and a Member of the American Academy of Actuaries.

Arthur Randolph is a Principal and Consulting Actuary with Pinnacle Actuarial Resources, Inc., where he leads the Professionalism and Communications functions. He has been in the property and casualty insurance industry since 1998 and has been consulting since 2001. Art’s consulting career has focused on medical professional liability, homeowners, commercial property, workers’ compensation, commercial and personal automobile, general liability, commercial multiple peril and title exposures.

Art provides actuarial consulting services to property and casualty (re)insurers, self-insured entities, risk retention groups and captive insurers. His core services include reserving, ratemaking, risk transfer testing, funding allocations, and developing experience rating plans. Art serves as appointed actuary and/or loss reserve specialist for numerous (re)insurance carriers, captive insurance companies and self-insured entities. He advises self-insured entities and (re)insurance companies on matters related to financial reporting of unpaid claim liabilities, routinely presenting to boards of directors and executive committees.

Art is a Fellow of the Casualty Actuarial Society and a Member of the American Academy of Actuaries (AAA), and holds additional insurance designations. He is a previous member of the AAA’s Medical Professional Liability Committee, Workers’ Compensation Committee and P/C Extreme Events and Property Lines Committee. Art has also served in various leadership roles with the International Association of Black Actuaries (IABA) and the IABA Foundation.

Art is a veteran of the U.S. Army and U.S. Air Force and serves on the Board of Directors of Cake4Kids, a non-profit organization that provides birthday cakes to underserved children and families. He is also a member of Omega Psi Phi Fraternity, Inc.

Matt Smith is the State Actuary for Washington State and was appointed to that position in November of 2002. Matt oversees the annual actuarial valuations of 14 public retirement plans. He also directs the actuarial services for the state’s prepaid tuition program, certain medical programs, and the Long-Term Services and Supports Trust Program. Prior to his appointment as State Actuary, Matt worked for Willis Towers Watson, Milliman, and Howard Johnson/Merrill Lynch in various actuarial and consulting roles.

From 2018 through 2025, Matt served on the Pension Committee of the Actuarial Standards Board. He served as chairperson of the Pension Committee from 2023 through 2025. Matt is currently serving as a member of the ASOP No. 1 and ASOP No. 6 task forces.

Matt received his undergraduate degree in mathematics from the University of Puget Sound in Tacoma, Washington.